Hexham Santa Experience 2026

Coming This Christmas

Something
Magical is Coming

✦

Hexham's most anticipated Christmas event returns this November — and 2026 promises to be the most magical year yet. This winter, we step into the gaslit streets of Victorian England for A Christmas Carol, where redemption, wonder, and the warmth of Christmas await every family.

✦ Timed entry — no queuing

✦ Small, intimate groups

✦ Quality gifts included

✦ Central Hexham

✦ Perfect for ages 2–10

✦ 28 nights of magic

Tickets and full pricing will be announced very soon.
Register below to be first in line.

This Year's Story · 2026

A Christmas Carol

✦

"I will honour Christmas in my heart, and try to keep it all the year." This winter, Hexham's Christmas Carol brings redemption, generosity, and the timeless magic of Dickens to life for every family that steps through our doors.

Meet the Characters

The Souls of
Christmas Past

The Lantern Keeper

Guardian of the Threshold

He stands at the door with a lantern of gold, guiding families into the warm world beyond.

The Toymaker

Keeper of Gifts

In a workshop of wonders, she crafts the gifts that wait beneath every tree.

Keeper of Wishes

Spirit of Christmas Present

She listens — really listens — to every whispered wish, and carries each one to Father Christmas himself.

Mrs Cratchit

Heart of the Hearth

The warmth and soul of the experience — welcoming each family as though they were her own.

Ebenezer Redeemed

The Redeemed One

He has seen the light. This Christmas, he gives more than he ever thought possible.

Father Christmas

The Man Himself

He knows your name. He has been looking forward to meeting you.

Your Evening with Father Christmas

What to Expect

✦

Arrive at Your Appointed Time

No queuing in the cold. Your timed entry means the door opens precisely when it should — a calm, warm welcome from the moment you arrive.

The Elf Workshop

Step into our festive waiting room, looked after by merry elves who fill the air with Christmas magic, stories, and excitement before the big moment.

III

Meeting Father Christmas

Each family is called forward on their own — no crowds, no rush. A truly personal three to four minutes with Santa himself, who knows your child's name.

A Gift to Remember

Santa places a thoughtfully chosen, genuinely lovely gift into every child's hands. A real present, chosen with care, to make the moment last long after Christmas morning.

Why Families Choose Us

A Christmas Experience
Worth Remembering

✦

No Long Queues

Timed entry slots mean your family never waits in the cold. Everything runs to the minute.

Quality Gifts Included

Every child receives a carefully chosen gift from Father Christmas himself — proper gifts, not fillers.

Small Groups Only

Maximum three families per time slot. The magic stays intimate, never a factory.

Heart of Hexham

Centrally located in Hexham town centre, right in the heart of the Christmas celebrations.

Perfect for Little Ones

Designed with children aged 2–10 in mind. Calm, unhurried, and kind to nervous visitors.

Truly Personal

Santa knows your child's name. The whole experience feels made for your family alone.

Be First to Know

Register Your
Interest

✦

Tickets for the Hexham Santa Experience 2026 will be released very soon. Register below and you will be the first to hear when booking opens — giving you the best chance of securing your preferred date before the crowds.

Giving Back to Hexham

Christmas is for
Everyone

✦

We believe every child in Hexham deserves a little Christmas magic. A portion of every session is reserved for subsidised and sponsor-funded tickets — making sure no local family misses out because of the cost.

For Every Family

Accessibility &
Inclusion

✦

Quiet Sessions

Dedicated low-sensory slots on selected dates — softer lighting, reduced sound, and extra time with Santa.

Wheelchair Access

Full step-free access throughout. Please contact us in advance and we will ensure everything is ready.

Flexible Timing

If your child needs extra time or a different pace, let us know when booking — we will accommodate you.

No Child Left Out

Subsidised tickets available via local schools and charities. Contact us directly to arrange.

Common Questions

Before You Arrive

✦

What age is the experience suitable for?

The experience is designed with children aged 2–10 in mind, though older children and babies are of course welcome. We have seen children of all ages moved by the magic.

How long does the experience last?

Standard visits run approximately 20–25 minutes from arrival to departure. Premium sessions are extended to around 35 minutes for a more immersive experience.

What is included in the ticket price?

All tickets include the elf welcome room, a personal visit with Father Christmas, and a gift for each child. Full pricing will be announced when tickets open — register your interest to be notified first.

When do tickets go on sale?

Tickets will be announced very soon. Register your interest above and you will be the first to know — giving you the best chance of securing your preferred date.

Can I bring a buggy or pram?

Yes — the venue is step-free throughout. Please let us know at booking if you have any specific requirements.

What if my child is nervous or shy?

Our elves are experienced at gently warming up nervous little ones, and Father Christmas is wonderfully patient. We have never yet met a child who didn't smile by the end.

Can I take photographs?

Absolutely — we encourage it. The moments you capture are yours to treasure.

Find Us

In the Heart of
Hexham

✦

Santa Claus

Moot Hall, Hexham Town Centre, Northumberland

NE46 1XD

Nearest car parks: Wentworth Car Park, Travelodge Long Stay, Beaumont Street (on-street)

Regular bus services from surrounding villages

wished.thankful.ultra

hello@hexhamsantaexperience.co.uk

Hexham
Santa Experience

Something
Magical is Coming

A Christmas Carol

The Souls of
Christmas Past